Diplomatic talks are conversations between representatives of different nations to advance mutual interests, resolve conflict and prevent war. The most common result is a diplomatic agreement, usually a formal written document, such as a treaty.
Negotiation is a delicate balancing act for diplomats who must build and maintain strong relationships with their opposite numbers while remaining true to their governments’ policies. They must also be aware of their own domestic politics and how they might influence the negotiating process, though ideally they do not let those factors interfere with their ability to reach an acceptable outcome. Diplomats often find themselves in the middle of intense, complex negotiations involving major adversaries and the highest stakes, such as those that deal with nuclear arms control or establishing international institutions for cooperation and regulation. They may also be called upon to mediate discussions between countries that lack formal diplomatic ties.
Great diplomats are able to fully understand and empathize with their foreign counterparts’ perspectives, even when they disagree, while maintaining a calm, respectful tone. They avoid sarcasm or condescension, which can be misinterpreted as hostile or defensive, and are mindful of “hot buttons” that might trigger an outburst of anger or escalation of the dispute. They also take careful notes to ensure that their actions and body language match their words, so that they do not appear overly official or lecture-like. They know what points they need to raise, and when to do so.
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